Adobe provides world-class applications for graphics design, video editing, web development and more. However, there might be several reasons causing you to want to delete your Adobe account. Maybe you are not using the Adobe services anymore or perhaps, you’re concerned about your privacy and want to decrease your digital footprint. Whatever the reason, this step by-step-guide will walk you through the process of how to permanently delete your Adobe account.
Complete Step by Step Guide
Method 1: Deleting Adobe Account from Website
- Open your preferred web browser and go to https://www.adobe.com/.
- At the top-right corner of the site, click “Sign In”.
- Enter your Adobe ID (your email) and password to log into your account.
- Once logged in, hover over your Adobe ID in the top right corner, a drop-down menu will appear. Click on “Account”.
- In the Personal Info menu, scroll down and click on the link: “Privacy.”
- On the Privacy page, click “Delete Account.”
- Follow the on-screen instructions to complete the deletion process. You may be asked to enter your password again to confirm the deletion.
Method 2: Contacting Adobe Support for Account Deletion
If you do not wish to delete your Adobe account manually, or if you are facing any issues during the process, you can always seek help from Adobe Support. They will walk you through the process or even do it on your behalf.
How to Contact Customer Support?
Adobe offers a Live Chat and Phone Support service to help their customers with various issues including account deletion.
- Go to Adobe’s Contact Us page https://www.adobe.com/about-adobe/contact.html.
- Click on the “Contact Us” link.
- Select the issue for which you need support. In this case, select “Account Issues”.
- Click on the “Chat” or “Phone” button and stay in contact with an Adobe support representative.
Frequently Asked Questions
1. Can I recover an Adobe account after deleting it?
No, once you delete your Adobe account, all the personal data and purchased products associated with the account are permanently deleted.
2. What happens after Adobe account deletion?
You lose access to all Adobe services and products associated with the account. All personal data and purchase records are also deleted permanently.
3. Can I move my purchases to another Adobe account before deleting my account?
No, Adobe does not allow transferring of products from one account to another.
4. Can I delete my Adobe account without contacting customer support?
Yes, Adobe allows you to delete your account from their website if you follow the steps outlined above.
5. Are there any charges for deleting the Adobe account?
No, deleting your Adobe account is free.
Deleting your Adobe account may be a definitive step to ensure your privacy or can be driven by other personal reasons. Regardless of why you want to do this, always remember that it is irreversible. All of your personal data and purchases will be lost without a chance of recovery. Therefore, it’s important to be absolutely certain before committing to this. If you are unsure, you can always contact Adobe customer support and they will provide you with the help you need.