For a variety of reasons, you may find yourself wanting to delete your Affirm account. Whether you no longer wish to use the service, or have concerns about your data privacy, deleting your Affirm account is a straightforward process. In this article, we provide detailed instructions on how to delete your Affirm account. Also included is valuable information on how to contact customer support and answers to frequently asked questions.
How to Delete Affirm Account: A Step-by-Step guide
Unfortunately, Affirm doesn’t currently offer the option for users to delete their accounts directly from the application or website. But, there’s no need to fret, as you can request account closure by contacting Affirm’s customer service. Here is a step-by-step guide to get you started:
Step 1: Complete All Pending Payments
Before you apply for account closure, it’s essential to ensure all your payments are up to date. Unresolved payments or liabilities can prevent the closure of your account. Check your dashboard, pay off the remaining amount, and then proceed to the next step.
Step 2: Contact Support
After ensuring all payments are made, you will have to contact Affirm’s customer service to request account deletion. There are multiple ways to reach their customer service, which we will discuss further in this article.
Step 3: Request Account Deletion
Once in contact with customer support, request the deletion of your account. You’ll need to provide your account details, and they may ask for security validation to confirm that it truly is your account. This is to prevent fraudulent attempts at account deletion.
Different Methods to Contact Customer Support
There are several ways to reach out to Affirm’s customer service:
Email: You can email Affirm’s customer support at firstname.lastname@example.org detailing your desire to close your account.
Phone: You can reach out to Affirm customer service over the phone. Customer care representatives are available from 7:00 AM – 7:00 PM (PST) at the following number: 855-423-3729.
Live Chat: Affirm’s official website also has a live chat feature. You can use this service from 7:00 AM – 7:00 PM (PST).
Frequently Asked Questions
1. Can I reinstate my Affirm account once it is deleted?
Once your account is deleted, you cannot reinstate it. You would need to create a new account if you decided to use Affirm again.
2. What happens to my transaction history once the account is deleted?
Once the account is deleted, all your transaction history and personal information get deleted from Affirm’s servers.
3. I have an pending payment but I want to delete my account. What can I do?
Clear all your pending payments before you can request for your account to be deleted.
4. How long does it take Affirm to delete an account?
Timeframes for account deletion may vary and would depend on Affirm’s existing systems and procedures.
5. Can I delete my Affirm account from my mobile application?
Unfortunately, you can’t delete your Affirm account directly from the mobile app. You need to either email, call, or chat with their customer service to request for account deletion.
Deleting your Affirm account is non-complicated, but it does involve contacting their customer service. While it may seem like an inconvenience, this procedure is in place to protect you and your sensitive financial data from fraudulent acts. Remember to clear any pending payments before initiating the deletion process. If you have any questions or concerns, reaching out to Affirm’s customer support should provide the insight you need into managing your account.