Afterpay is a highly-popular ‘Buy Now, Pay Later’ financial service that allows its users to instantly create transient lines of credit at points of sale. It can be a lifesaver for those who need to make purchases but are temporarily short on funds. However, for one reason or another, you may have arrived at a point where you want to delete your Afterpay account. Not to worry, this guide is here to help you navigate the maze and make the deactivation process as smooth as possible.
A Step-By-Step Guide: How To Delete Your Afterpay Account
Method 1: Via your Afterpay Account
Unfortunately, you cannot delete your Afterpay online account yourself – you will need to get in touch with the Afterpay customer service team.
1. All paid-up and no outstanding orders.
Before you can think of deleting your account, ensure that you’ve paid up on all orders. You won’t be able to delete your account if you still have outstanding balances on your Afterpay account.
2. Send an account deletion request
Once you’ve cleared your account, you can now send an account deletion request to Afterpay via their email. Here’s what you need to do:
- Open your email account registered with Afterpay.
- Compose an email and enter the address, firstname.lastname@example.org.
- On the ‘Subject’, type “REQUEST TO DELETE MY AFTERPAY ACCOUNT.”
- Now write an email stating your assurance of payment of all outstanding balances and request to delete your account.
Method 2: Via Afterpay Mobile Application
Currently, the Afterpay mobile application does not allow you to delete your account from your end. Just as with the previous method, you will need to contact their customer support.
Contacting Afterpay Customer Support
You can contact the Afterpay customer service in the following ways:
– Electronic mail: email@example.com
– Telephone contact: through their toll-free number, 855 289 6014
– Live Chat: accessible on their official website’s bottom-right corner
Frequently Asked Questions
Can I delete my afterpay account instantly?
No. Afterpay does not provide an immediate “Delete Account” button or tab. The deletion process involves reaching out to Afterpay’s customer service.
Do I need to clear my debts before deleting my Afterpay account?
Yes, before you delete your Afterpay account, make sure you have cleared all pending payments. The company doesn’t entertain account deletion requests if you still have outstanding balances.
What happens after I request to delete my Afterpay account?
Afterpay will start the account deletion process when they receive all necessary confirmation. The entire process might take a few days.
Can I reactivate my Afterpay account after deletion?
No. Once Afterpay deletes your account, there’s no turning back. You can’t reactivate it but you can sign up for a new account.
Is it necessary to delete an inactive Afterpay account?
If you do not intend to use your Afterpay account again, it’s safer to delete it. This prevents your account from cyber threats.
Closing your Afterpay account is a simple process that starts with a formal request to their customer service team. Remember, you need to clear any outstanding balances before you can delete your account. Once your account is deleted, you cannot retrieve it – you will have to open a new account if you want to use their services again. Follow this guide to delete your Afterpay account effectively.