Amazon Photos is a cloud-based photo storage application offered by Amazon to its prime members. It offers unlimited photo storage benefits along with a plethora of other features. However, if for any reason, you wish to terminate your Amazon Photos account, this article will walk you through various methods. Notably, deleting your Amazon Photos account doesn’t imply cancelling your Amazon Prime subscription. You can still enjoy other benefits of the Prime membership.
Step by Step Guide to Deleting Amazon Photos Account
Here are the steps to delete your Amazon Photos Account:
Step 1: Sign in to your Amazon Account
On your web browser, navigate to the Amazon homepage and sign in to your account using your credentials.
Step 2: Navigating to Prime Photos
On the top bar, find the “Your Account and Lists” category. Once you hover over or click it, navigate to the “Your Prime Membership” section.
Step 3: Access Amazon Photos
In the “Your Prime Membership” section, click on “Amazon Photos”. You will be redirected to the Amazon Photos page.
Step 4: Opt Out of Amazon Photos
Scroll down to the bottom of the page and click on ‘Do not continue’, under the ‘Manage Membership’ section. You will then be asked to confirm. Click on ‘Cancel My Benefits’.
Please note that opting out of Amazon Photos will delete all your photos and videos stored in Amazon Photos. Please make sure you have backups of all your photos and videos before you proceed.
How to Contact Customer Support
If you encounter any difficulties, need guidance, or have concerns about your Amazon Photos account cancellation, you can always reach out to the Amazon Customer Support. Here’s how:
1. Navigate to Contact Us page of Amazon.
2. Choose ‘Prime or Something else’.
3. Scroll down to select ‘Amazon Photos, Amazon Drive and Prime Photos’.
4. Select your issue from the menu.
5. Click on ‘Phone’ or ‘Chat’ for immediate assistance or ‘Email’ to send an email.
Frequently Asked Questions (FAQs)
Q1: Will I lose my Amazon Prime membership if I delete my Amazon Photos account?
No. Deleting your Amazon Photos account will not affect your Amazon Prime membership. You will continue to receive other benefits of the membership.
Q2: Can I recover my photos and videos after deleting my Amazon Photos account?
No, once you’ve opted out of Amazon Photos, all data, including photos and videos, will be removed permanently, and you won’t be able to recover them.
Q3: What happens to my photos and videos stored in the Amazon cloud when I delete my account?
When you delete your Amazon Photos account, all your photos and videos stored in the Amazon cloud will be deleted permanently.
Q4: Can I delete my Amazon Photos account from the mobile app?
No, currently, you cannot delete your Amazon Photos account from the mobile application. It must be done via a web browser.
Q5: Can I sign up for Amazon Photos again after deleting my account?
Yes, you can sign up for Amazon Photos service again if you change your mind, but you will have to re-upload all photos and videos.
While Amazon Photos provides a valuable service, it’s understandable if you’ve decided it’s not the right fit for your needs. The process of deleting your Amazon Photos account is relatively simple and straightforward if you follow the steps outlined in this article. Always remember to back up your photos and videos before initiating the deletion process to avoid any loss of data. To reiterate, the deletion of your Amazon Photos account does not affect your Amazon Prime subscription, and you can continue to enjoy other Prime benefits.