Anki is a popular flashcard application that is widely used for memorization and learning purposes. It works on the concept of spaced repetitions, which aids in effective learning. But there may come a time when you no longer need to use Anki or you may want to create a new account. This article aims to guide you step-by-step on how to delete your Anki account.
Step by Step Guide to Deleting Anki Account
Before you delete your Anki account, do note that this operation is irreversible. It means once you delete your account, there is no way to recover it. Your flashcards will be permanently deleted. Make sure to back-up any flashcards you wish to keep.
Method 1: Deleting Your Account through Anki’s Website
- Visit Anki’s official website: https://ankiweb.net
- Login to your Anki Account.
- Once logged in, click on your username in the top right corner, then select Settings.
- In the settings menu, click the ‘Delete Account’ tab.
- You will be asked to confirm your action to delete your account. If you are sure, click on ‘Delete Account.’
- Your account will be deleted immediately, and you will be logged out from Anki.
Method 2: Deleting Your Account through the Application
Unfortunately, Anki does not provide a way to delete your account through the application; it needs to be done through their website. Therefore, even if you are using the application on your phone, you still need to visit the website to manage your account settings.
How To Contact Anki Customer Support?
Contacting Anki’s customer service is pretty straightforward. Visit their support page on the website https://anki.tenderapp.com, create a help request by describing your issue and clicking on the ‘Submit’ button. Anki’s customer support team will get back to you via email as promptly as possible.
Frequently Asked Questions
Q: What happens to my flashcards when I delete my Anki account?
A: When you delete your Anki account, all your flashcards are permanently deleted too. You won’t be able to recover them once your account has been deleted.
Q: Will deleting the Anki mobile app delete my account?
A: No, deleting the Anki mobile app will not delete your account. Your account can only be deleted through the official Anki website.
Q: Can I restore my account once it has been deleted?
A: No, Anki does not provide a way to restore deleted accounts. Deleting your account is a permanent action.
Q: Can I transfer my flashcards to a new account before deleting my old one?
A: Yes, you can export your flashcards to your local device and then import them to a new account.
Q: Can I contact Anki customer support by phone?
A: Anki does not currently offer phone support. All support queries need to be raised via their website support form.
While Anki is an incredibly useful tool for many learners worldwide, some users may feel the need to delete their account for various reasons. The process is quite simple but irreversible. Hence, take your time to think it through before deciding to take such an action. Remember to reach out to Anki’s customer support team for any technical assistance you might need in this process.