Binance US is one of the leading cryptocurrency exchanges worldwide. While it’s popular for its array of features and its high trading volume, you may find a need to delete your account due to various reasons such as account inactivity, dissatisfaction with their services, or a shift to another service provider. Whatever your reasons may be, deleting a Binance US account is not as straightforward as creating one. This guide provides you with a comprehensive set of instructions that you can follow if you wish to delete your Binance US account.
A Step-by-Step Guide to Delete Your Binance US Account
Step 1: Clear Your Account Balance
For you to delete your account, its balance has to be zero. Thus, withdraw all your funds from your Binance account. Remember the transaction will incur withdrawal fees, so ensure you have some extra amount to cater for these charges.
Step 2: Disable Your API and 2FA
- Log in to your account, and go to the dashboard. Click on “API Management” under your profile section. Here, delete all active APIs.
- Still, under your profile, disable the 2FA (Two Factor Authentication).
Step 3: Request to Delete Your Account
Since Binance US doesn’t have a direct button to delete accounts, you need to submit a request online. Under their ‘Submit a Request’ online form, select the category as “Account issue” and the sub-category to be “Delete account.”
Step 4: Follow up with Binance US Support
After raising your request, the Binance customer support team will guide you through the process. They might ask some security questions to confirm your identity for security reasons.
Step 5: Account Deletion Confirmation
Once your account data has been deleted, Binance US the will notify you via an email confirmation.
Methods to Contact Binance US Support
If you encounter any challenges while deleting your Binance US account, you can contact their customer support in the following ways:
- Live Chat: This option is available on their official website.
- Email: You can send an email to their official email address: email@example.com
- Contact Form: You can fill out a form on their official website under the ‘Contact Us’ section.
Frequently Asked Questions (FAQs)
1. Can I delete my Binance US account from a mobile app?
No, currently, you can’t delete your account using a mobile app. You can only delete your account by submitting a request through their website.
2. Can I reactivate my account after deletion?
No. Once deleted, your Binance US account cannot be reactivated. You will have to create a new account.
3. How long does it take for Binance US to delete my account?
The timeframe varies and may depend on various factors, but expect it to be completed within 30 days.
4. Can I withdraw my assets after submitting a request for account deletion?
No. You should ensure you’ve withdrawn all assets before proceeding with the account deletion request.
5. What happens to my account information after account deletion?
Binance will delete all your account information and transaction history. However, some information may be retained to comply with legal obligations.
The process of deleting your Binance US account requires a few security checks and steps to ensure the safety of your funds and personal data. While the process may seem complex, it is designed to prevent unauthorized deletions and secure user accounts. Always ensure you have withdrawn all your funds and disabled additional settings such as API and 2FA before proceeding with the deletion process. Once your account is deleted, any remaining information will not be retrievable. Therefore, make sure to think things through and have a backup plan before you decide to delete your account.