The Cash App is a leading mobile payment service developed by Square, Inc, which allows users to send and receive money seamlessly. Sometimes users might choose to delete their Cash App account due to various reasons, such as sparingly using the app, finding a better app, or due to privacy concerns. Regardless of the reason, Account deletion is an easy and straightforward process which can be executed both on the mobile app and via the Cash App official website. It’s worth noting that once the account is deleted, all the transaction history will disappear, and the account balance will be zero. Therefore, before proceeding, users must ensure that they have transferred any remaining funds to another bank account.
Step-by-Step Guide to Delete Cash App Account on Mobile
Follow the steps below to delete your Cash App account via mobile:
1. Open the Cash App on your mobile device.
2. Tap on the circular icon at the upper left corner of the Cash App main screen.
3. Scroll down to find and tap on `Cash Support`.
4. From the list of options, select `Something Else`.
5. Navigate to `Account Settings` and then tap `Close my Cash App Account`.
6. This action will sign you out of the Cash App. A confirmation message will be sent to you through Email or SMS.
Voila, you have successfully deleted your Cash App account.
How to Delete Cash App Account on Cash App Website
If you don’t have access to your phone, or if you find the process on phone tedious, you can easily delete your Cash App account via the official website. Here’s how:
1. Visit the official Cash App website and log into your account.
2. Navigate to `Account & Settings` tab.
3. Under this tab, locate and click `Deactivate Account`.
4. You will be asked to provide a reason for account deletion, select an applicable option and confirm.
Your Cash App account will now be deleted.
How to Contact Cash App Customer Support?
If you’re having trouble deleting your account following the steps outlined above, you can get help from Cash App Customer Support. Follow these instructions:
1. Open your Cash App.
2. Scroll down to find and select `Cash Support` at the bottom of the screen.
3. Among the list of options, select `Can’t Access Account`.
4. Follow the prompts to contact customer support for assistance.
Q1: Can I reuse my email or phone number in another Cash App account after deleting my account?
A1: Yes, once your account has been deleted, you can use your email or phone number to create a new account.
Q2: Can I access my transaction history after deleting my Cash App account?
A2: No, once the account is deleted, your transaction history will likewise be deleted and is not retrievable.
Q3: Can I restore my deleted account?
A3: After you have confirmed and deleted your account, you cannot restore it. However, you can create a new Cash App account using the same email or phone number.
Q4: Can I delete my Cash App account if I have some balance left in it?
A4: Before deleting your account, it’s advisable to transfer your balance to another bank account or send it to a friend or family member. If you delete your account with balance left on it, you will lose that money.
Q5: What happens to my linked bank account and card after I delete my Cash App account?
A5: Once you delete your Cash App account, all the linked cards and bank accounts will be unlinked.
Deleting your Cash App account is a simple task that can be done via mobile or website. This article provides a step-by-step guide on deleting your Cash App account via both methods, including how to contact Cash App Customer Support when you encounter any issues. Remember to transfer any remaining balance before deleting your account to avoid losing your funds. Also note that upon deletion, you’ll lose your transaction history, and this cannot be retrieved.