Clue is a health and period tracker app designed to help women keep track of their menstrual health and fertility schedule. It allows users to predict their periods, ovulation, and fertile windows. As useful as this app may be, there may come a time when a user might want to delete their account due to personal reasons. If you’re pondering on how to delete your Clue account, you’ve come to the right place. This article will guide you through simple step-by-step processes to facilitate this move.
Method 1: Deleting Your Clue Account On The App
The quickest way to delete your Clue account is directly through the app. Here are the steps:
- Open the Clue app on your device.
- Click on “More” at the bottom right-hand corner of the screen.
- Go to “Settings”.
- Select “Privacy”.
- Click on “Delete All Data”.
- You will be asked to confirm your decision, click “Delete”.
Note: All your data including the account data, cycles, symptoms, etc., will be permanently deleted with this action.
Method 2: Contacting Clue Support
If you have difficulties in deleting your Clue account via the app, you can contact the Clue Support for assistance.
How to Contact Customer Support?
You can reach out to Clue support through an email to email@example.com.
Although Clue does not mention how long it will take to delete your account, it is always a good practice to initiate this process at least a few days before you plan to stop using Clue.
Frequently Asked Questions (FAQs)
1. Can I restore my Clue account after deletion?
No, once your Clue account is deleted, all the data associated with it is lost permanently and cannot be restored.
2. Can I delete my account but retain my data?
No, once you choose to delete your account, all of your data will be deleted along with the account.
3. Does Clue share my data with third parties?
No, Clue ensures the utmost confidentiality and does not share your data with third-party organizations, ensuring your privacy is never compromised.
4. How to unsubscribe from Clue Plus after deleting an account?
You need to cancel your subscription via the App Store (for iOS users) or the Google Play Store (for Android users).
5. I’m having trouble deleting my account, what should I do?
If you are encountering issues while trying to delete your account, you should contact Clue customer support at firstname.lastname@example.org.
In conclusion, deleting a Clue account is a simple process that can be done by anyone following the steps outlined in this guide. Remember, deleting your account is a permanent move that will erase all your personal data from the app’s database, making it unrecoverable in the future. Decide carefully before proceeding with the deletion, and feel free to contact the Clue Support team if you need further assistance.