Obtaining new knowledge and skills is the backbone of personal growth and career advancement. Course Hero has for years been on the forefront in making this possible, providing an online platform where students and educators can share and access millions of educational resources. It also allows for tutoring services, making it a popular site for learners of all levels. However, there may be a time when you no longer require these services and wish to deactivate your Course Hero account. But how do you go about it? This article provides you with a comprehensive guide on how to delete a Course Hero account and how to contact customer support if you need help.
Step by Step Guide to Delete Course Hero Account
Please note that deleting your Course Hero account permanently removes all uploaded documents, flashcards, tutors, courses, etc. Make sure to back up any important information before proceeding.
Method 1: Delete Course Hero Account via Email
1. Log into your email account that is registered with the application or website.
2. Compose an email and enter “email@example.com” in the recipient’s bar.
3. Write “REQUEST TO DELETE MY ACCOUNT” in the subject line.
4. In the email body, express your wish to delete your account. Include your genuine reasons since Course Hero often asks for reasons for deletion to improve their user experience.
5. Click ‘send’ and wait for the support team to confirm your request via email.
Method 2: Delete Course Hero Account through a Web Page
1. Log in to your Course Hero account from any browser.
2. Click on your profile picture at the top right corner
3. Scroll down to the bottom and click ‘Account Settings.’
4. On the next page, click ‘Account Information.’
5. Choose ‘Close my account’ and confirm deletion.
How to Contact Customer Support?
If you encounter any difficulties while deleting your Course Hero account, you can contact customer support:
1. Via phone: Call them on 1-888-634-9397
2. Via email: Send them an email to firstname.lastname@example.org
Can I get a refund after closing my Course Hero account?
Course Hero does not offer a refund after account deletion.
Can I reactivate my deleted Course Hero account?
Account deletion on Course Hero is permanent, and you cannot reactivate the account.
Will my posted documents still be visible after account deletion?
All the documents attached to your account will be deleted upon account closure.
Can I create a new Course Hero account with the same email address?
Course Hero allows you to create a new account with an email previously used on a deleted account.
How long does it take to delete a Course Hero account?
The timeframe for account deletion varies, but usually the process is completed within 48 hours.
While Course Hero offers a wealth of valuable educational resources, there may come a time when you need to delete your account. Whether it’s for privacy reasons, a lack of use, or a dissatisfaction with the service, you can follow the easy steps mentioned above to delete your Course Hero account. If you face trouble at any point, don’t hesitate to reach out to Course Hero’s customer support.