Depop is a popular e-commerce platform where users can sell or buy goods. However, there may be instances where you want to delete your account. This could be due to various reasons, such as wanting to maintain online privacy or simply not using the platform anymore. Regardless of the reason, it’s essential to know how to close your account properly to ensure all personal information is removed from the platform. This article provides a step-by-step guide to successfully deleting your Depop account.
Different Methods to Delete a Depop Account
There are two primary methods to delete your Depop account – via the Depop app or by contacting customer support.
Method 1: Via Depop App
Practically, it’s an easy process to delete your account using the Depop app. Here is a step-by-step guide:
- Firstly, open the Depop app in your mobile device.
- Secondly, go to the profile tab available in the bottom right corner of your screen.
- Upon clicking the profile tab, go to settings available on the top right corner of your screen.
- Scroll down the settings page to see the “Support” section.
- Click on “Help Centre” in the Support section.
- In the Help Centre, type “delete account” in the search box.
- You will then see the “How do I delete my Depop account?” option. Click on it.
- After clicking, there will be detailed steps you need to follow.
After completing these steps, your account will be deleted permanently.
Method 2: Contacting Customer Support
Another way to delete your account is by contacting Depop’s customer support.
- Firstly, draft an email requesting account deletion. Be sure to include important details such as your username.
- Send the email to firstname.lastname@example.org.
An account manager will get in touch with you within a few days regarding the deletion process.
How to Contact Depop Customer Support?
If you encounter difficulties in the deletion process and require further assistance, you can contact Depop’s customer support. You can either send an email to email@example.com or contact them through their social media accounts.
Frequently Asked Questions
1. Is there a way to temporarily deactivate my Depop account?
Yes, Depop allows users to temporarily deactivate their accounts.
2. What happens when I delete my Depop account?
Once you delete your account, all your listings and personal information will be permanently removed from the platform.
3. Can I reactivate my account?
Depop does not permit reactivation of accounts after deletion.
4. I’ve deleted my account. Can I use the same email for a new account?
Yes, once your account is deleted, you can use the same email address to create a new Depop account.
5. Can I delete my Depop account from a computer?
For now, you can only delete your account using the Depop app or by contacting customer support.
Deleting your Depop account is a straightforward process, whether you’re doing it via the Depop app or contacting Depop’s customer support. Ensure you’ve backed up essential details such as contacts or conversations you might need in the future, as the deletion process is irreversible. Don’t forget, you can always make a new Depop account if you decide to return to the platform.