Dropbox is a widely used file hosting service offering cloud storage, file synchronization, personal cloud, and client software. Essentially, it allows you to store and share files across the web. However, there may come a time when the need arises to delete your Dropbox account; whether because you’ve found a different service you prefer, or simply want to declutter your digital life.
Whatever your reason, this guide will walk you through the process of deleting your Dropbox account. It’s worth noting that once deleted, your account cannot be reactivated or recovered, meaning all files, folders, and shared data will be permanently erased. Therefore, before proceeding, take a moment to ensure all important data is backed up.
Method 1: Deleting Dropbox Account from a Web Browser
This is the most common method used to delete a Dropbox account.
Open your browser and sign into your Dropbox account.
Once signed in, click on your avatar or profile picture located at the top-right corner of the screen, and select ‘Settings’ from the dropdown menu.
In the ‘General’ tab under ‘Preferences’, scroll down to the bottom of the page where you’ll see the ‘Delete account’ option. Click it.
You’ll be required to enter your password and select a reason for leaving. Once done, click on the ‘Permanently delete’ button.
After confirming, your Dropbox account along with all your files will be permanently deleted.
Method 2: Deleting Dropbox Account via a Mobile Device
If you prefer using your mobile device, here’s the procedure:
Open the dropbox mobile app on your device and sign in.
Browse to the ‘Account’ tab, and select the ‘Settings’ gear icon.
Scroll down to find and tap ‘Delete Account’, then follow the subsequent instructions to confirm your decision.
Contacting Dropbox Customer Support
If you decide you need help with the process, you can always contact Dropbox Customer Support. You can access support by clicking on the ‘Support’ link located at the bottom of the Dropbox home page. From there, select the ‘Contact Us’ option to send them a message.
Frequently Asked Questions (FAQs)
1. What happens when I delete my Dropbox account?
Once you delete your Dropbox account, all the data and files stored in the account will be permanently erased, and you will not be able to sign in using the same account credentials.
2. Can I recover my Dropbox account after it has been deleted?
No, once you have deleted your Dropbox account, it cannot be recovered.
3. What’s the difference between deleting the Dropbox mobile app and deleting my account?
Deleting the app simply removes the app from your device, but does not affect the data stored within your Dropbox account. Deleting your Dropbox account, however, will permanently erase all your stored data along with the associated account details.
4. Is my data immediately deleted from Dropbox?
Following your confirmation of the account deletion, Dropbox will start the process of deleting your files, which may take up to 60 days.
5. Can I delete my Dropbox account if I have a balance or owe money?
No, you are required to settle any pending balance or dues before you can proceed with account deletion.
While Dropbox is an excellent storage solution, you may find the need to delete your account for various reasons. Whether done through a web browser or via a mobile device, this guide ensures a smooth process. Make certain that all important files are backed up elsewhere as the process is irreversible and all your data stored in Dropbox will be permanently erased.