Duolingo is a popular language-learning platform harnessed by millions of users globally. But there may be instances when you no longer wish to maintain an account on this platform. Whether it’s because you’ve learned all the languages you wanted or you’ve just not found the app helpful, it is always possible to delete your Duolingo account. This article provides a detailed guide on various methods to accomplish this task.
Method 1: Deleting Duolingo Account Via Web
To delete your Duolingo account via web, follow the steps outlined below:
Step 1: Open your preferred browser, and visit the official Duolingo website.
Step 2: Log in to your account using your active username and password.
Step 3: Click on your username at the top-right corner of the screen and select “Settings” from the drop-down menu.
Step 4: Scroll down to find the “Account” section.
Step 5: Click on “Delete Account.”
Step 6: You will be required to confirm the account deletion. Input your password and click “Delete Account.”
Your Duolingo account will immediately be deleted.
Method 2: Deleting Duolingo Account via Mobile Application
Step 1: Open the Duolingo application on your mobile device.
Step 2: Sign in to your active account.
Step 3: Tap on the “Profile” icon at the bottom of the screen.
Step 4: Now, tap on the gear icon in the top-right corner to access the “Settings.”
Step 5: Navigate to “Account,” and tap on “Delete Account.”
Step 6: Provide your password once again to confirm the account deletion, and click “Delete.”
Please note that deleting your account through the mobile application might not be possible on some devices. In such instances, it’s advisable to use the web method.
How to Contact Customer Support?
If you encounter any problems or find the above processes unsuccessful, you can reach out to Duolingo’s customer support. Simply visit their website and click on the “Help” link at the bottom of the page, and submit a request describing the issue. Duolingo’s customer care typically reverts within a few business days.
Frequently Asked Questions
Q1: Can I recover a deleted Duolingo account?
No, once you delete your Duolingo account, it cannot be recovered.
Q2: What happens when I delete my Duolingo account?
You lose all your progress, including acquired lingots, crowns, and language levels; they cannot be restored.
Q3: Can I unsubscribe from emails without deleting my account?
Yes, you can go into your account settings and choose to unsubscribe from emails without deleting your account.
Q4: Can I create a new account with the same email after deleting my old one?
Yes, you can create a new account using the same email address once you have deleted your previous account.
Q5: Are my forum posts removed when I delete my account?
No, forum posts are not automatically deleted when you delete your account. They remain active but anonymous.
Deleting a Duolingo account is a straightforward process that can be performed via both web and mobile applications. However, it’s important to remember that the deletion is irreversible, and all progress is completely wiped out. If encountering issues during the process, Duolingo’s customer support can assist. Prior to deleting your account, carefully consider your decision as any misstep can lead to an irrevocable loss of your language-learning progress.