Electronic Arts Inc. (EA) is one of the world’s leading producers of video and computer games. From sports titles to fantasy epics, EA has a game that’s suitable for everyone. However, there might be instances where you would need to delete your EA account. This could be as a result of various reasons such as privacy concerns, account inactivity or simply, personal choice. This article provides a comprehensive guide on how to delete your EA account.
Please note that deleting your EA account will result in the permanent loss of purchased games, game progress, and account data. It’s recommended to exhaust all possible solutions before deciding to delete your account.
Method 1: Deleting your EA Account via Customer Support
The primary method to delete an EA account is through EA’s Customer Support. Unfortunately, there’s no direct option in the account settings to delete your account. Here are the steps you need to follow:
1. Go to EA’s official website at https://www.ea.com/.
2. Navigate to and click on ‘Help’ at the top-right corner of the webpage.
3. In the search bar, write ‘delete EA account’ to bring up the relevant support links.
4. The search result should present an entry, ‘How to close your EA Account’. Click on this.
5. On the new page, click on ‘Contact Us’.
6. Choose your platform (PC, PS4, Xbox One, etc.) and select ‘Manage my account’ as a topic and ‘Close account’ as an issue. Click ‘Next’.
7. At this point, you will be presented with a choice to have EA call you or to chat with them. Choose an option depending on your preference.
8. Follow the instructions provided by customer support to successfully delete your account.
Method 2: Deleting your EA Account via Email
If you are not comfortable with the first method, you can attempt to delete your account by writing an email to EA’s customer support. Follow these steps:
1. Compose an email explaining that you wish to delete your EA account.
2. Ensure to include your EA account details.
3. Send the email to firstname.lastname@example.org.
4. Wait for a response from EA regarding your account deletion.
How to Contact Customer Support
To delete your account you must contact EA directly.
1. Go to the ‘Help’ page on EA’s official website.
2. Click ‘Contact Us’ at the top of the page.
3. Choose ‘EA Account and Billing’ as your topic.
4. Choose ‘Delete Account’ under ‘Select Issue’ dropdown.
5. Click on ‘Select contact option’.
6. Sign in, if prompted, to proceed.
Frequently Asked Questions (FAQs)
1. Can I recover my deleted EA account?
No, once your EA account is deleted, you cannot recover it. It’s suggested to be sure before proceeding with account deletion.
2. Will deleting my EA account also delete my in-game progress and purchased games?
Yes, deleting an EA account results in losing access to all games, progress, and purchases linked with that account.
3. Can I transfer my games from one EA account to another before deleting my account?
Unfortunately, EA doesn’t support the transferring of games from one account to another.
4. Does EA require any specific information from me to delete my account?
Yes, EA would ask you for personal information such as your security question and answer, email address used for the account, etc.
5. Is it possible to delete my EA account without contacting customer support?
No, the only way to delete an EA account is via contacting EA’s customer support.
There’s no doubt that deleting your EA account can seem like a daunting prospect, especially since there’s no direct option available in your account settings. However, by carefully following the steps outlined above, you can delete your account through either contacting customer support directly or through sending an email.
Remember, it’s important to thoroughly consider your decision to delete your account as this action is permanent and irrevocable. Therefore, before proceeding with deleting your EA account, make sure you have completely explored all other alternatives such as transferring your account, changing your email address, or enhancing your account security.