Fiverr is a popular online platform that allows freelancers to offer their services to clients worldwide. However, there might come a time when you wish to delete your account due to various reasons such as not being able to find the desired job, dissatisfaction with the platform’s services, or simply because you want to declutter your online presence. This article will guide you through a step-by-step process on how to delete your Fiverr account permanently using different methods, as well as how to contact customer support.
Method 1: Deleting your Fiverr Account through Website
1. Open your preferred web browser and go to the Fiverr website.
2. Log into your Fiverr account using your username and password.
3. Click on your profile picture at the top right corner of the homepage.
4. From the dropdown menu, click on ‘Settings’.
5. Scroll down to find ‘Account Deactivation’ section.
6. Explain the reason for account deactivation and then click on ‘Deactivate Account’ to confirm.
7. A confirmation email will be sent to your registered email ID. Make sure to verify the deactivation by clicking on the link provided in the email.
Note: This will permanently delete all your data associated with the account.
Method 2: Deleting your Fiverr Account through App
1. Open the Fiverr app on your mobile device.
2. Log in with your account credentials.
3. Tap on the profile icon at the bottom right corner of the screen.
4. Select the ‘Settings’ option from the list.
5. Locate and click on ‘Account Settings’.
6. Scroll down and click on ‘Deactivate Account’.
7. Provide a reason for deactivation and proceed to confirm.
8. An email will be sent for confirmation.
How to Contact Customer Support?
Customers may require support or clarification before, during, or after the account deletion process. Fiverr provides a robust customer support system that caters to such needs effectively.
1. Visit the Fiverr Help Center by clicking on the ‘Support & Education’ at the footer of Fiverr’s homepage.
2. Click on the ‘Contact Us’ option.
3. Choose your query category and proceed to fill in the details about your issue.
4. Click on ‘Submit a request’.
You may also contact them via email at firstname.lastname@example.org.
Q1: Can I restore my deleted Fiverr account?
No, once a Fiverr account is deactivated, it cannot be restored.
Q2: Will my orders be canceled if I delete my account?
Yes, once you delete your account, all ongoing orders will be automatically canceled.
Q3: Will I be able to retrieve my data after account deletion?
No, all data associated with your Fiverr account will be permanently deleted and cannot be recovered.
Q4: Can I create a new account with the same email ID?
No, once an email ID is used with a Fiverr account and the account is deleted, the email ID cannot be reused.
Q5: How long does it take to delete a Fiverr account?
The account deletion process on Fiverr is instant. However, it may take 14 days for all your information to be completely wiped from their servers.
While Fiverr provides an enormous platform for freelancers to showcase their skills and earn, sometimes, it may not meet everyone’s expectations or requirements leading to account deactivation. Following the above steps can help you smoothly navigate through the process of deleting your Fiverr account. Always remember to cancel any ongoing orders, and withdraw any remaining funds before deactivating your account to avoid any future complications.