GameStop is a prevalent retail store that sells a broad array of video games, consoles, and electronics. However, for certain reasons, you may want to delete your GameStop account. Maybe it’s because you’re not using the service anymore, or perhaps you want to restrict your addiction to gaming. Whatever the reason be, deleting a GameStop account is not as straightforward as it seems. The platform doesn’t provide a direct way to delete the account from the website or the app. Nevertheless, there are other means to achieve this.
Method 1: Email request to delete GameStop Account
The primary method to delete your GameStop account is by sending an email request to their customer support. Follow these steps:
- Compose an email from your registered email address, the one you used to sign up for GameStop.
- Write “Request to Delete My Account” as the subject of your email, so the support team understands the purpose at a glance.
- In the body of the email, mention the reason for deleting the account. Although this is not compulsory, it can help GameStop improve their services.
- Send the email to email@example.com.
Usually, you’ll receive a reply within a few days, confirming the deletion of your account.
Method 2: Contact Customer Service
If you’re not comfortable with the email process, you can choose to contact the customer service team via phone. Follow these steps:
- Call GameStop customer service at 1-800-883-8895.
- Once connected, express your intention to delete your account.
- They might ask you for specific account details like your email address or username for verification.
- Once verified, they’ll process your request for account deletion.
Contacting GameStop Customer Support
Apart from the methods mentioned above, you can also contact the GameStop customer support team for help with other issues. You can use the following ways to reach out to them:
- Via Phone: Call the customer service team on 1-800-883-8895. The customer service is typically available from Monday to Saturday, from 8:00 AM to 8:00 PM (CST).
- EMAIL: Contact them on their primary customer service email – firstname.lastname@example.org.
- Mail: Send a mail to their corporate address at GameStop.com, 625 Westport Parkway, Grapevine, TX 76051.
Frequently Asked Questions (FAQs)
1. Can I recover my GameStop account once it’s deleted?
No, once the account is deleted, all the data is erased, and the account cannot be recovered.
2. How long does it take to get a response after submitting a deletion request?
Typically, it may take from a few hours to several days to get a response from the customer support team.
3. Can I delete my GameStop account instantly?
No, you cannot delete your GameStop account instantly as it requires a response from their support team.
4. What happens to my purchase history when I delete my GameStop account?
All your previous purchase history and any remaining points associated with your account are erased when you delete your account.
5. Can I create a new account with the same email after the deletion?
Yes. Once your account is deleted, you can use the same email for creating a new GameStop account.
In conclusion, while GameStop doesn’t provide a direct way to delete your account from their website or app, you can easily request it by emailing their customer support or calling them. Do remember that once your account is deleted, all the data associated with the account, including your purchase history and points, will be lost and can’t be recovered. So, be sure before you make a decision.