Ibotta is a popular cash back and rewards app, designed to provide users with savings on numerous products, services and retail outlets. While it has been beneficial to many, there may come a time when you need to delete your Ibotta account. Whether you no longer use the service or simply want to declutter your digital space, follow this step-by-step guide to closing your account.
The Complete Step-by-Step Guide to Delete Your Ibotta Account
Method 1: Directly Through the Ibotta App
Deleting your Ibotta account using its official app is the most straight-forward way. Follow these steps:
1. Open the Ibotta app on your device.
2. Tap on “Account” located at the right lower part of the screen.
3. Now, tap on “Settings”.
4. Scroll down and tap on the “Help” option.
5. Scroll to the bottom and tap on “I Need More Help”.
6. You’ll be directed to a contact form where you need to fill out the necessary details. In the “Problem” section, select “Account: Update email, password, etc.”
7. In the details box, mention clearly that you want to permanently delete your Ibotta account.
8. Once you’ve filled out the form, click on “Submit”.
9. The Ibotta customer service team will contact you to confirm your request.
Method 2: Via Email
You can also delete your Ibotta account by sending a direct email to Ibotta’s customer service follow these steps:
1. Create a new email from your registered email address.
2. Address it to firstname.lastname@example.org.
3. Use the subject line, “Request to Delete Ibotta Account”.
4. In the email’s body, mention that you want to permanently delete your Ibotta account. Include your reason for leaving if you’re comfortable doing so.
5. Send the email.
Again, you’ll receive a response from Ibotta’s customer service team to confirm your request.
How to Contact Customer Support?
Besides sending an email or getting in touch via the app, you can also contact Ibotta’s customer support through their Social Media handles. Tweet @IbottaApp on Twitter or message them on their official Facebook page. Make sure to share the essential details while keeping your personal information secure.
1. What happens when I delete my Ibotta account?
When you delete your Ibotta account, you will lose access to all your account data, including pending cash back.
2. Can I recover my Ibotta account after deleting it?
Account recovery may not be possible after deletion. If you need access again, you may need to create a new account.
3. Do I lose my earned cash back if I delete my Ibotta account?
Yes, if you delete your account, you’ll lose any earned cash back that you haven’t redeemed.
4. Can I delete my Ibotta account and create a new one with the same email?
Typically, Ibotta does not allow registering a new account with an email that was previously associated with another account.
5. How long does it take to delete an Ibotta account?
The time it takes can vary. Once you’ve submitted your account deletion request, wait for a response from the Ibotta customer service team for further instruction.
Wanting to declutter your digital space is a valid reason for wanting to delete your Ibotta account. Whatever your reason, this guide aims to simplify the steps required to do so. Whether through the app or via email, ensure you’re certain about the decision, considering you will lose any pending cash back. If you encounter any issues, remember to reach out to Ibotta’s customer support for assistance.