Joom is a popular global marketplace that connects buyers and sellers across the world. It hosts a wide range of products from various categories, making it convenient for customers to access a multitude of items at their fingertips. While it serves as a convenient shopping platform, there may be reasons that prompt you to delete your Joom account. Perhaps you want to limit your online presence, or you simply don’t use the platform anymore. Whatever your reasons, it’s important you know how to go about deleting your Joom account. This article will guide you through the process step by step.
Step By Step Guide to Delete Joom Account
There are usually two main methods you can use to delete your Joom account:
Method 1: Delete Your Account through Website
1. Go to the Joom Website and sign in to your account.
2. Once logged in, click on the “My Account” option.
3. Go to “Account Settings”.
4. Scroll down, and click on “Delete Account”.
5. Justify your decision to delete your account.
6. Afterward, click “Confirm” to delete your account permanently.
Method 2: Delete Your Account by Sending Email
1. Open your email account that is registered with your Joom account.
2. Compose an email and enter the email address firstname.lastname@example.org.
3. On the Subject Type “REQUEST TO DELETE MY ACCOUNT”.
4. Now write an email regarding deleting your account and click on the send button.
How to Contact Customer Support?
If you encounter trouble while trying to delete your Joom account, you can reach out to Joom’s customer support:
– Joom provides 24/7 customer support and you can contact them via the “Contact Us” page on their website.
– You can also send an email to email@example.com directly.
Frequently Asked Questions
1. Will deleting the Joom app delete my account?
– No, just uninstalling the application won’t delete your Joom account. You will have to follow the methods mentioned above to delete your account.
2. Can I reactivate my account once it’s deleted?
– No, once your account is deleted, it cannot be reactivated.
3. What happens to my personal data when I delete my Joom account?
4. Can I delete my Joom account if I have pending orders?
– You should cancel any pending orders before attempting to delete your account.
5. Can I create a new account with the same email after deletion?
– Yes, you can create a new account using the same e-mail address once the old one is deleted.
Deleting your Joom account is a straightforward process that can be done either through the website or by sending an email request to the customer support. It’s crucial to understand that once deleted, the data and the account itself cannot be recovered. If you have any difficulties while deleting your account, don’t hesitate to contact Joom’s customer support for assistance.