Kissht is a financial technology platform that offers instant credit to Indian consumers for their online and offline purchases. The service allows users to make quick and easy repayments through EMIs spread over a convenient timeline. However, various reasons such as a shift to another service or dissatisfaction with Kissht might prompt you to delete your account. If you are looking to deactivate or delete your Kissht account permanently, this article provides a comprehensive guide on how to go about it.
Complete Step By Step Guide
Method 1: Deleting a Kissht Account through Email
1. Log into the email account which you had registered with Kissht.
2. Compose a new email requesting the Kissht Customer Support to delete your account.
3. In the Subject field of the email, write “Request to Delete My Kissht Account.”
4. Within the email content, mention your valid reasons for deleting the account and provide the necessary details such as your registered phone number and email id and other relevant information they might require.
5. Send the email to firstname.lastname@example.org.
6. You will receive a response from the support team to confirm your request, after which your account will be deleted.
Method 2: Deleting a Kissht Account by contacting Customer Support
1. Call the Kissht Customer Support on +91-22-62820570 and request them to delete your account.
2. The representative might ask for your account details and reasons for deleting your account, answer these queries accurately.
3. Wait for a confirmation from the Customer Support that your account has been deleted.
How To Contact Customer Support?
Apart from the aforementioned way, you can also get in touch with the customer support team via the chat option on their website. Here’s how to do it:
1. Visit the official Kissht website.
2. On the bottom right of the page, click on the Chat icon.
3. In the chat, write your request to delete your account.
4. Provide the necessary account details asked by the virtual assistant.
Another way to reach out to customer support is by writing to their official postal address:
12th Floor, Gopaldas Bhawan,
28 Barakhamba Road,
New Delhi – 110001
Remember to mention your account details and reasons for account deletion in the letter.
Here a few FAQs related to deleting a Kissht account:
Question 1: How long does it take for the account to be deleted?
Answer: The time frame for account deletion varies and depends on the customer support’s response time. It usually takes a few days for the deletion process to be completed.
Question 2: Will deleting my account also cancel all my existing EMI plans?
Answer: Yes, deleting your account will terminate all your existing EMI plans. Therefore, it is advisable to completely clear your dues before proceeding with deleting your account.
Question 3: Can I reactivate my account once it is deleted?
Answer: No, the deletion of the Kissht account is permanent and irreversible.
Question 4: Can I delete my account from the Kissht Mobile App?
Answer: No, there is no direct option on the Kissht mobile app for account deletion. You have to either email or directly contact customer support for this.
Question 5: Is my personal data safe after deleting the account?
Answer: Yes, Kissht ensures that your personal information is removed from their database after your account is deleted.
Deleting your Kissht account is a straightforward process that involves only a few steps. Whether you use the email method or choose to directly call or write to customer support, the process is quite simple and user-friendly. Always remember to clear your entire dues before proceeding with the deletion in order to avoid any complications. Finally, the decision to delete your account is irreversible, so ensure you have considered all factors before proceeding with this action.