Lufthansa is a well-known airline, recognized globally for its top-notch services and operations in numerous countries. However, there might come a time when you may no longer require your Lufthansa account and would want to delete it. This is a comprehensive guide to assist you with the process of deleting your Lufthansa account, detailing different methods, and how to get in touch with their customer support for further assistance.
Step by Step Guide: How to Delete your Lufthansa Account
For the deletion of your Lufthansa account, you need to follow these steps:
Method 1: Through the Website
1. Visit the Lufthansa official website and log in to your account.
2. Navigate to ‘Profile Settings’.
3. Scroll down to ‘Manage Account’ and click on the option that says ‘Delete Account’.
4. Confirm your decision when asked to ensure if you wish to proceed with account deletion.
Method 2: Contacting Customer Support
In some cases, you might not be able to find the delete option in your account settings. In that situation, you need to reach out to Lufthansa’s customer support.
1. Go to the ‘Contact Us’ section on their official website.
2. Choose the option of ‘Customer Support’ or ‘Help’.
3. Ask for assistance in deleting your account.
How to Contact Customer Support?
If you face any issues while cancelling your account or need any assistance, get in touch with Lufthansa customer support.
1. Connect with them through their helpline number: +1-800-645-3880.
2. Send an email to their customer service at: firstname.lastname@example.org.
3. You can also send a mail to their postal address: Deutsche Lufthansa AG, Customer Feedback, PO Box 710234, 60492 Frankfurt, Germany.
Frequently Asked Questions
1. Is it possible to restore a deleted Lufthansa account?
Once you delete your account, all the details associated with it are permanently erased. Therefore, it is not possible to restore a deleted account.
2. Can I create a new account with the same email after deleting my Lufthansa account?
Yes, you can create a new account with the same email once the old one has been deleted.
3. What happens to my Miles & More points on account deletion?
On the deletion of your account, your Miles & More points will be lost. So, it’s recommended to use these points before deleting the account.
4. Can I delete my Lufthansa account via the mobile app?
Account deletion procedure through the mobile app could vary. If you can’t find a way to delete your account via the app, use the website or contact customer support.
5. How long does it take for my account to be deleted?
The timeframe for account deletion can vary. Generally, it should not take more than a few business days.
Deleting your Lufthansa account is a straightforward process provided the appropriate steps are followed. Remember, it’s always not the best idea to store personal information online if you don’t need to. If you’re finished with your Lufthansa account or don’t plan to use it again, deleting it could be the safest option. For any challenges encountered while deleting your Lufthansa account, their customer support is always ready to assist.