Discontinuing the use of any online platform can sometimes be a bit stressful due to convoluted protocols. The same applies to Lyft, the popular ride-hailing service. Most users find difficulty in navigating the process to delete their Lyft account. Truth to be told, the process is not very straightforward, and it takes several steps to finalized. In this guide, we will provide you with a step-by-step tutorial so you can delete your Lyft account without any hitch.
Step by Step Guide on How to Delete Your Lyft Account
Method 1: Through the Mobile App
Follow these steps to delete your Lyft account through the mobile app:
1. Open the Lyft mobile application on your smartphone.
2. Tap on your profile in the left upper corner.
3. Select ‘Settings’ from the dropdown menu that appears.
4. Scroll down to ‘Support’ and tap ‘Help Center’.
5. In the search bar, type ‘Delete account’, and select the ‘Delete my Account’ page that appears.
6. At the bottom of the page, tap on the ‘Contact Support’ button. This will take you to a separate contact form page.
7. In this form fill up your request stating that you want to delete your account. Include any additional details necessary, and submit.
Method 2: Via Your Web Browser
These steps show how to delete your Lyft account through the website:
1. Open your web browser and go to the Lyft ‘Contact Support’ page.
2. On the page, you’ll see a contact form to fill in. This form is your opportunity to communicate your desire to delete your Lyft account.
3. In the form, specify that you want to delete your account and provide any additional information if necessary, then click ‘Submit’.
How to Contact Customer Support?
You can contact Lyft’s customer support by clicking on the ‘Help’ button in your app or through the support page on Lyft’s official website. If you select ‘Help’ in the app, you will need to tap on ‘Contact Support’ to access the form where you can state your issue or request.
1. What happens once I delete my Lyft account?
Once your Lyft account is deleted, you lose all reward points, ride history, and account access. The process is irreversible.
2. Can I delete my Lyft account and then create a new one with the same phone number and email?
No, once you delete your Lyft account, you cannot use the same phone number and email to create a new account.
3. Does Lyft keep my personal data after I delete my account?
4. Do I need to remove my payment methods before deleting my account?
It is not necessary. Once you delete your account, all the payment methods get removed automatically.
5. Can I still use my Lyft Driver account after deleting the Lyft account?
No, If you have both a passenger and driver account with the same information, deleting your passenger account will delete your driver account as well.
Deleting your Lyft account is a more involved process than typical account deletion procedures. However, with the above steps, you should be able to do so efficiently. Remember that once you delete your account, all your data, including ride history, rewards, and account access, are irreversibly lost. Thus, ensure you really want to delete your account before proceeding with the steps.