In an era of digital finance, MoneyLion stands as a popular option for online banking, loans, and investment services. However, in certain situations a user might choose to delete their MoneyLion account, for various reasons such as dissatisfaction with the app, better options elsewhere, or simply no longer requiring their services. Deleting a MoneyLion Account is not directly possible through the mobile app or website, but is still a straight-forward process that can be accomplished through contacting their customer services.
A Step-by-step Guide on How to Delete a MoneyLion Account
Here is how you can go about deleting your MoneyLion account:
Method 1: Through Email
1. Compose a deletion request e-mail: Using your registered e-mail account, draft an e-mail asking MoneyLion to delete your account. Make sure you include your full name and registered e-mail address in this request.
2. Send the e-mail: Send this e-mail to firstname.lastname@example.org and title it ‘Request to Delete My MoneyLion Account’.
Method 2: Via Phone Call
1. Call MoneyLion Customer Service: You can dial +1 (888) 659-8244 to contact their customer service.
2. Request Account deletion: A customer service representative will attend your call, ask them that you want to delete your account. After verification, the representative will initiate the account deletion process.
Contacting Customer Support
MoneyLion customer support can be reached through several different channels.
1. MoneyLion’s Hotline: Dial +1 (888) 659-8244 to reach the company’s customer service team. It operates from Monday to Sunday, 8:00 AM – 8:00 PM ET.
2. Chat Support: A 24/7 Chat support service is offered on their mobile app and website, allowing you to contact a representative at any time.
3. Mail: You can also mail a letter to their address: MoneyLion, P.O. Box 1547, Sandy, UT 84091-1547.
1. How long does it take to delete my MoneyLion account?
The time frame for account deletion will depend on customer services’ workload and can vary from a few hours to a few days.
2. Can I reopen my MoneyLion account after it has been deleted?
After the account has been deleted, you will need to create a new account if you wish to use MoneyLion’s services again.
3. Can I delete my MoneyLion account if I have an outstanding loan?
You must clear all outstanding financial obligations before you can delete your account.
4. Are my details deleted from MoneyLion’s system?
After the account deletion, MoneyLion will remove your personal information from their database following data protection regulations.
5. Do I have to delete my account if I’m no longer using the app?
No, you can keep your account even if you’re not using it but it’s considered good practice to delete accounts you no longer need for security reasons.
Deleting your MoneyLion account is a simple process, involving just a quick email or a phone call to their customer service. However, the company encourages users to think carefully before deleting their accounts, as the decision is permanent and can’t be reversed. Always ensure that you do not have any pending transactions or loans before opting for complete account deletion.