Origin is a digital distribution platform developed by Electronic Arts (EA) for purchasing and playing video games. However, there may be several circumstances that might prompt you to delete your Origin account; perhaps you no longer use it, or you prefer playing games on another platform. Regardless of your reasons, deleting an Origin account requires specific steps, which can be a little intricate, but with a step-by-step guide, you can accomplish them easily. What’s more, we’ll enlighten you regarding numerous ways of deleting your account and how to get in touch with Origin Customer Support.
Step-by-Step Guide to Deleting your Origin Account
The major method to delete an Origin account is through the platform’s official website. Follow these detailed steps:
Step 1: Log into your Origin Account
Go to the Origin website, and log into your account. Make sure you are logging into the right account, so double-check your username and password.
Step 2: Contact Origin’s Customer Service
Navigate to the ‘Help’ page. You will need to input information about your issue. You’ll see a box labelled ‘Select a platform’; choose the appropriate platform, then find ‘manage my account’ and click. Next, find ‘delete account’ and click.
Step 3: Request a Chat Callback
Origin offers a number of means to talk with customer service, but the most expedient is the ‘chat callback.’ This will prompt a call from an Origin agent.
Step 4: Chat with a Customer Service Representative
Origin’s customer service representative will call you. Request for your account to be deleted. You must verify your identity for this step, either through a security question or email.
Step 5: Confirmation of Account Deletion
Once your account deletion is confirmed, EA will send you an email. This may take several days to receive.
It’s important to note that once your Origin account is deleted, all your games and data will be gone forever, hence, think deeply before you make this decision.
How to Contact Origin Customer Support?
If you face any problems during the deletion process, you can contact Origin Customer Support through a few methods:
1. Live Chat: You can access live chat through Origin’s website. Go to ‘Contact Us,’ then ‘Manage my Account,’ and then ‘Delete Account.’ Select ‘Chat’ to initiate a live chat.
2. Callback: You can request a callback from Origin’s website. You will need to follow the same steps as the live chat, but instead of clicking ‘Chat,’ select ‘Request a call.’
3. Email: You can send an email to Origin via ‘Help@EA.com.’
Frequently Asked Questions (FAQs)
Q1: What happens after I delete my Origin Account?
A: After you delete your Origin account, you will lose access to your games, subscriptions, and in-game purchases associated with the account.
Q2: Can I recover my deleted Origin account?
A: Once an Origin account is deleted, it cannot be retrieved.
Q3: Can I delete my Origin account without contacting customer service?
A: At this point, there is no automated process to delete your account, so you will need to contact customer service.
Q4: Will I lose my purchased games after deleting my account?
A: Yes, deleting your Origin account will remove access to any purchased games on that account.
Q5: How long does it take to delete an Origin Account?
A: It may take several days for Origin to process and confirm the deletion.
Deleting your Origin account is not a straightforward process because it requires you to interact with customer service directly. Make sure you are ready to lose all the games, progress, subscriptions, and achievements associated with your account because once the account has been deleted, the data cannot be retrieved.
It’s critical to ensure that deleting your account is the best solution- it is permanent. Alternatively, you could uninstall the app from your devices or cancel any active subscriptions if you need a break.