Pokemon Go is a global gaming sensation that swept across the world, combining smartphone technology with the nostalgia of a beloved childhood franchise. But what happens when you want to step away from the world of Pokemon Go? This guide will walk you through the complete steps to delete your Pokemon Go account, explore different methods to do so, explain how to reach out to customer support, and answer a few frequently asked questions (FAQs).
Step-by-step Guide on How to Delete Pokemon Go Account
Method 1: Via Pokemon Trainer Club
If you’ve registered your Pokemon Go account through Pokemon Trainer Club, follow these steps:
1. Go to the official Pokemon Trainer Club website and log in with your credentials.
2. Access ‘Profile Overview’ section and click on ‘Request Data Deletion’.
3. Follow the provided instructions and submit your request. This will initiate the account deletion process.
Method 2: Via Google Account
If you’ve used your Google account for registering, use these steps:
1. Visit Google’s ‘Connected Apps’ section in your account.
2. Look for Pokemon Go and click on it.
3. Select ‘Remove Access’. Pokemon Go won’t be able to access your Google account, thus de-linking your account.
It’s important to note, removal of access is not equivalent to account deletion.
Contacting Customer Support
When you want to delete your account, and you are having difficulties doing so, you can contact Pokemon Go customer support for assistance:
1. Visit Pokemon Go’s official website.
2. Scroll all the way down and click on ‘Support’ in the footer.
3. In the support portal, click on ‘Contact Us’.
4. Fill out the form including your email, the issue you’re having, and any extra information.
5. Click on ‘Submit’ button.
Please remember that once your account is deleted, it cannot be recovered. Make sure you contact customer service for any concerns or potential alternatives to deleting your account.
Frequently Asked Questions
1. Is it possible to recover a deleted Pokemon Go account?
No. Once Pokemon Go account is deleted, it is permanently removed and cannot be recovered.
2. How long does it take for Pokemon Go to delete an account?
The deletion process varies and might take up to 30 days to completely delete your information.
3. How do I unlink my Google account from Pokemon Go?
You can go to Google’s ‘Connected Apps’ section in your Google account, find Pokemon Go, and click on ‘Remove Access’.
4. Can I start a new account after deleting my old one?
Yes, you can start a new account after deleting your old one. You will need to download the game again and sign up with a new email address.
5. Can I transfer my Pokemon to a new account before deleting the old one?
No. Transferring Pokemon between accounts is not a feature offered by Pokemon Go.
Pokemon Go offers an immersive gaming experience, but there may come a time when you might want to delete your account due to various reasons. Please remember, it’s a permanent process and your account can’t be recovered. Always reach out to the customer support team if you’re in any doubt or facing any issues. Happy gaming, trainers!