Whether you’ve decided to switch to a different delivery service, you’re trying to simplify your digital footprint, or you don’t want to use the service any more, deleting your Postmates account offers a great deal of relief. However, the procedure is not as straightforward as deleting the app from your smartphone. So, here’s your complete step-by-step guide on how to delete your Postmates account.
Guide to Deleting Your Postmates Account
Method 1: Email Request
The most common way to delete your Postmates account is by sending an email to the Postmates support team. Here are the steps:
1. Open your email account that you’ve registered with Postmates.
2. Compose an email and set the address to ‘firstname.lastname@example.org’.
3. Set the subject as “REQUEST TO DELETE MY POSTMATES ACCOUNT”.
4. Now write an email requesting them to delete your account from their database, and to end your subscription, stating the reasons for your decision.
This method will possibly take a few days as it will be dependent on the customer support’s bandwidth.
Method 2: Through the App
As of now, there’s no dedicated option to delete your account directly from the Postmates app. However, you can submit a request from the ‘Setting’ tab in the app.
1. Launch Postmates app and log into your account.
2. Navigate to ‘Settings’.
3. Go to ‘Support & Services’.
4. Find ‘Account Settings’ and then ‘Delete Account’.
5. Follow the prompts to submit a deletion request.
Kindly note that this method might also take a few days to process.
How to Contact Customer Support?
You can reach Postmates’ customer support through the following ways:
– Contact Form: Visit https://support.postmates.com/buyer/contact and navigate their ‘Contact Us’ form.
– Email: Send your queries or requests to ‘email@example.com’
– Twitter: You can get in touch with them on their official Twitter account (@Postmates_Help).
1. Can I reactivate my Postmates account once I delete it?
No, once your Postmates account is deleted, it cannot be reactivated. However, you can create a new account using the same or different email address.
2. Will deleting the Postmates app delete my account?
No, deleting the application from your phone does not delete your Postmates account. You need to follow the methods mentioned above to delete your account.
3. Can I delete my Postmates account immediately?
Postmates does not have an immediate account deletion feature. Even if you delete your account through email or the app, it might take a few days to process.
4. Will I receive a confirmation once my account gets deleted?
Yes, you will receive an email confirmation from Postmates once your account has been successfully deleted.
5. How much time will Postmates take to delete my account?
The time it takes to delete your account depends on the method you’ve chosen and the response time of the Postmate support team. It could range from a few days to weeks.
Deleting your Postmates account is a simple process if you know the right steps. Although the process might take some time depending on the chosen method, it offers you a way to control your online presence. Remember to think twice before deleting your Postmates account, as the process is irreversible and you’ll have to create a new account if you decide to use the service again in the future.