ProtonMail is a highly-secure, encrypted email platform, designed to protect your personal messages from cyber threats. However, there may be reasons you decide to delete your ProtonMail account. Maybe you’re cutting back on email usage, or perhaps you’re switching to a different email provider to address your specific needs. Whatever the reason, shutting down a ProtonMail account is a process that requires careful consideration.
Remember, deleting your ProtonMail account is permanent and can’t be undone. It’ll wipe out all mail and files associated with your account, not forgetting your address book contacts. With this understanding, let’s now delve into the process of deletion.
Step by Step Guide to Delete a Protonmail Account
Below is a step-by-step guide on how to delete your ProtonMail account permanently:
Step 1: Save your important data
Before initiating the deletion process, ensure to back up all the crucial emails or information you may need in the future.
Step 2: Login to your account
Visit ProtonMail’s official website and log in to your account. You can do this from any web browser.
Step 3: Go to Account Settings
Once in your account, click on ‘Settings’ located at the top right corner of your screen. In the drop-down menu that appears, select ‘Account.’
Step 4: Delete Your Account
In the ‘Account’ section, scroll down to find ‘Delete your account.’ Click on this field.
Step 5: Confirm Deletion
Read the notice that appears, highlighting the consequences of deleting your account. If you’re sure you want to proceed, enter your password and click on ‘Delete.’
How to Contact Customer Support?
In case you face difficulty while trying to delete your ProtonMail account, or have queries related to the session, you can contact ProtonMail Support:
1. Visit ProtonMail Support Center
2. Submit your query by clicking on ‘Contact Us’
3. Wait for their team response
Their support team is always ready to help with any issues or questions you may have.
Frequently Asked Questions (FAQs)
1. Can I get my ProtonMail account back after deletion?
No, once an account has been deleted, it’s impossible to recover it. This is due to ProtonMail’s privacy and security policy.
2. If I delete my ProtonMail account, will all my emails be deleted?
Yes, all information associated with the account, including emails and contacts, will be deleted.
3. Can I create a new ProtonMail account with the same username after deletion?
No, usernames are not reused in ProtonMail. After a username is registered, it cannot be used again, even if the original account using that username is deleted.
4. How long does it take for the deletion process to be completed?
Once you click ‘Delete,’ your account gets deactivated immediately. The process of removing your data may, however, take up to 14 days.
5. Can ProtonMail delete my account without my permission?
Except in cases of violations of their Terms and Conditions or at the request of law enforcement, ProtonMail normally won’t delete your account without your permission.
Deleting a ProtonMail account is a definitive move that must be undertaken only when you’re sure there’s no coming back. Once deleted, there’s no possibility to recover your account or your data. Always ensure to back up any essential data or shift it to an active email before embarking on the deletion. Moreover, it’s important to know that the same email address can’t be used again once the account is deleted. As you make this decision, always weigh the potential repercussions and make sure it’s the best option for your email needs.