Using the Secret Benefits platform can be exhilarating and fun, but you may decide at a certain point that you want to delete your account, either because you found someone special, or you aren’t satisfied with the platform. Unlike many platforms, Secret Benefits makes the deletion of an account a straightforward process. This article is a complete guide that will take you through the entire process of how to delete your Secret Benefits account.
Deleting Secret Benefits Account: A Step-by-Step Guide
Sign in to your Secret Benefits account by entering your username and password on the Secret Benefits homepage.
On the top right side of your profile page, click on the dropdown arrow next to your profile picture and select ‘Settings’.
When you’re in the ‘Settings’ section, locate and click on ‘Account options’, then click on ‘Close Account’. A confirmation message will show, asking if you really want to delete your account.
To confirm the deletion, click ‘YES,’ and your Secret Benefits account will be deleted.
If due to any reason, you’re unable to follow the above procedure, you can always write an email to customer support to delete your account.
How to Contact Customer Support of Secret Benefits?
To contact customer support, write an email to firstname.lastname@example.org detailing the reason for account deletion. Ensure to include your account information like associated email address and username for verification purposes.
Frequently Asked Questions
1. Is it possible to recover a deleted Secret Benefits account?
No, once your account is deleted, it’s permanent and can not be recovered.
2. Do I need to unsubscribe from emails separately after deleting the account?
No, after you delete your Secret Benefits account, you will automatically be unsubscribed from receiving any emails.
3. How long does it take for the account to be deleted?
The account is deleted immediately once you confirm deletion.
4. Can I delete my account even if I have a subscription?
Yes, but it’s better to cancel the subscription before deleting the account.
5. Can I reuse a username or email from a deleted account?
No, the username and email associated with a deleted account can’t be used again, even if the account has been deleted.
While using Secret Benefits, should you feel the need to delete your account for any reason, the process is quite straightforward and user friendly. If you encounter challenges, the customer care team is always ready and willing to help you out. Remember, once your account is deleted, the action is irreversible, and you won’t be able to reuse your email address and username again. Therefore, before you proceed with the deletion, be certain about your decision.