Sephora is a vanguard global beauty retailer with a strong brand reputation. The platform provides an expansive range of skincare, makeup, fragrances, and hair care products. Members create an account for a personalized shopping experience, earning points, and receiving gifts. However, for many reasons, one may need to delete their account. This guide will take you through the procedure for how to delete your Sephora account.
Step by Step Guide on How to Delete Sephora Account
Method 1: Via The Website
Step 1: Open a browser on your device and navigate to www.sephora.com.
Step 2: Log into your account.
Step 3: Navigate to ‘My Account.’
Step 4: Under the settings section, look out for ‘Personal Data.’
Step 5: You will see the ‘Delete My Account’ Option. Confirm to proceed with the account deletion.
Method 2: Via Customer Support
You can delete your Sephora account through direct contact with Sephora customer support. Follow this procedure:
Step 1: Navigate to Sephora’s official website.
Step 2: Scroll down the homepage, and click on ‘Help and FAQs.’
Step 3: Locate and click on the ‘Contact Us’ or ‘Customer Service’ option.
Step 4: Use one of the provided modes to reach Customer Support and request an account deletion.
Please note: Deletion may take days to complete, and you should refrain from logging into your account during this time to prevent automatic reactivation.
How to Contact Sephora Customer Support?
To get in touch with Sephora Customer Support:
1. Visit the official website and scroll down to the footer.
2. Click on ‘Contact Us.’
3. Here you’ll find different ways to reach out, including a help number, an email address, and a live chat option.
Frequently Asked Questions
1. What happens after I delete my Sephora account?
Once you delete your account, you won’t be able to access your order history, saved credit cards, shipping addresses, or shopping list and will lose all Beauty Insider points accrued.
2. Can I reactivate my Sephora account after deletion?
Generally, once an account is deleted, it cannot be reactivated. You must create a new account if you wish to use the platform again.
3. How long does it take to delete my Sephora account?
The deletion process may take a few days. During this time, it’s best not to access your account, as logging in could interrupt the process.
4. Can I delete my Sephora account from the mobile app?
Currently, there is no direct option to delete your account via the Sephora mobile app. It’s suggested to use the website version for account deletions.
5. Can I unsubscribe from Sephora emails without deleting my account?
Yes, you can. Go to ‘Account Settings’ and uncheck the box under ‘Email Preferences.’
If you no longer require your Sephora account, either due to privacy concerns or because you no longer use the service, deleting your account is doable. The process involves direct steps on their website or contacting the customer support team. Ensure to back up any vital details or records before proceeding with the deletion since this action is irreversible.