Shein is a popular international B2C online store, offering trendy clothing and fashion accessories to its customers at affordable prices. However, if you’ve decided to take a break from shopping or just want to part ways with Shein for any other reason, it is important to know the right process to delete your Shein account. This guide provides thorough step-by-step instructions on how to remove your Shein account. It also includes different methods for account deletion and ways to contact the customer support.
Step-by-Step Guide for Deleting a Shein Account
Below is the step-by-step walkthrough on how to permanently delete your Shein account:
Method 1: Via Website
1. Open your browser and navigate to the Shein’s official website.
2. Log in to your account using your email and password.
3. Click on “My Account” on the top right corner of the page.
4. Go to “My Profile” from the dropdown and click on it.
5. Scroll down to the bottom of the page and find an option labelled “Delete Account”.
6. Before clicking “Delete Account”, ensure that you’re absolutely sure about deleting your profile as it’s irrevocable.
7. After clicking “Delete Account”, Shein will ask for a confirmation. Confirm the action to permanently delete your account.
Method 2: Via Mobile App
1. Open the Shein app on your mobile device.
2. Navigate to “Account” or “Profile” at the bottom right corner.
3. Tap on “Settings” or the gear symbol.
4. Scroll down to find “Delete Account”.
5. Confirm your decision to permanently delete your account.
How to Contact Shein Customer Support?
If you encounter any issues or have queries while deleting your account, you can contact Shein’s customer support:
1. Via Email: Care@Shein.com.
2. Live Chat: Available on their official website and app.
3. Submit a request form on their website with your specific query.
1. Can I restore my deleted Shein account?
No, once you delete your Shein account, it is permanent and cannot be restored.
2. What happens to my order history when I delete my Shein account?
Your order history and all your account information will be permanently deleted when you delete your Shein account.
3. Can I delete my Shein account if I have unsettled orders?
No, you cannot delete your account if you have orders in progress. You need to receive or cancel those orders first.
4. Can I use the same email to create a new account after deleting my account?
Yes, once your account is permanently deleted, you can use the same email address to create a new Shein account.
5. Can I directly contact Shein’s Customer Support and ask them to delete my account?
The account deletion process is generally user-led. Shein’s customer support can provide guidance, but it’s usually the user who has to initiate the account deletion.
In today’s digital world, where data privacy is a major concern, knowing the process to delete online accounts is crucial. As such, even though you might not use an account currently, if your personal data is still there, it can potentially be mishandled. Therefore, knowing how to delete a Shein account can help you safeguard your personal information. Furthermore, if you decide to come back, you can always create a new account on Shein and follow the latest fashion trends again.