Strava is a renowned online platform offering global services for tracking cycling and running exercises via satellite navigation. Its impressive benefits have amassed an audience of exercise enthusiasts globally. However, in certain instances, you may wish to delete your account due to privacy concerns or disinterest in the service. This article provides a comprehensive guide on how to delete your Strava account along with information on varying methods you can employ. In this step-by-step guide, you’ll also learn how to contact their customer support for any further assistance.
How to Delete Strava Account
Before proceeding with the steps, ensure that you have access to a computer or laptop as you cannot delete your Strava account from the app on a mobile device.
1. Open your preferred web browser and navigate to the Strava official website.
2. Click on ‘Log In’ on the top right corner and enter your account credentials.
3. Once logged in, click on your profile image on the top right corner and select ‘Settings’ from the drop-down menu.
4. In the settings page, on the left-hand side, select ‘My Account’.
5. Scroll down until you find the ‘Close Account’ option. Click on it.
6. You will receive a prompt to ensure you want to delete your account. Click on ‘Close Account’ again to confirm.
7. You will receive an email shortly after to confirm the account deletion. Open the email and click on ‘Confirm Deletion’ to finalize the process.
After following these steps, your Strava account, along with your activities, comments, and personal information, will be completely removed from the Strava database.
Different Methods to Delete Strava Account
Aside from the steps mentioned above, you may opt to delete your account by reaching out to Strava’s support team. Here is the procedure:
1. Drop a request to delete your account at firstname.lastname@example.org.
2. Be sure to mention your account details in the email for a smooth process.
Contacting Strava Customer Support
For any further information or queries regarding your account deletion, you can reach out to Strava customer support through their ‘Support Center’ page.
You can alternatively send an email detailing your issues to email@example.com.
Another way to get in touch with Strava’s customer support is to utilize the ‘Contact Us’ feature on their app. Provide a brief explanation about your problem and click on ‘Submit.’
Frequently Asked Questions
Can a deleted Strava account be retrieved?
Once a Strava account is deleted, it cannot be recovered as all of the information is permanently erased from Strava’s database.
Can I delete my Strava account from the mobile app?
No, deletion of the Strava account can only be done via a web browser and not through the Strava mobile app.
Will my account data be preserved after deletion?
All personal data associated with your account will be deleted and cannot be recovered once the account has been deleted.
Can I unsubscribe from Strava emails instead of deleting my account?
Yes, you can unsubscribe from Strava emails by clicking on the ‘unsubscribe’ link available at the bottom of each email sent by Strava.
Can I create a new Strava account after deleting an old one?
Yes, you can create a new account using the same or different email address after deleting your previous account.
Deleting your Strava account is relatively straightforward, provided you follow the steps mentioned in this guide. If you face any hurdles in the deletion process, do not hesitate to reach out to Strava’s customer support. Remember, deletion of your Strava account is irreversible and leads to permanent loss of all your personal data and activity records, so make sure it’s really what you want before you proceed.