TaxAct is a popular software used by millions of users to prepare and file their taxes. It’s a user-friendly program that offers support to taxpayers at both the federal and state level. However, for various reasons, users of TaxAct may need to delete their accounts. It could be for reasons such as being unsatisfied with the platform, finding a better alternative, or simply no longer having to file taxes. Regardless of the reason behind it, deleting a TaxAct account requires certain steps and processes. This guide will provide a step-by-step process on how to delete your TaxAct account.
Deleting Your TaxAct Account
Before proceeding with deleting your TaxAct account, it’s important to note that once you delete your account, all of your information will be permanently removed and cannot be retrieved. Furthermore, TaxAct does not provide a direct way to delete an account via the user interface. Therefore, to delete your account, you would have to reach out to the TaxAct customer support team. Here is the required step:
Contacting TaxAct Customer Support
You can contact TaxAct Customer Support by calling them at 319-373-3600. Explain to them that you would like to close your account. Be prepared to provide your account details to verify your identity.
Alternatively, you can reach out to them via email. Write a detailed message, indicating your intention to delete your account and send it to email@example.com. Make sure to include your full name, phone number, and address as registered on your TaxAct account to confirm your identity.
Although it may take a few working days to process your request, their support team will assist in deleting your account.
Frequently Asked Questions (FAQs)
Can I delete my TaxAct account online on my own?
No, as of now, TaxAct does not provide an option to delete an account directly through their user interface. You have to contact their customer support for assistance.
Can I recover my data if I change my mind after account deletion?
No, once an account is deleted from the TaxAct databases, the data is permanently erased and cannot be recovered.
Is it free to delete a TaxAct account?
Yes, it’s free to delete a TaxAct account. However, you might be charged for any transactions that occur before the deletion.
Can I just stop using my account instead of deleting it?
Yes, you can choose to simply stop using your account. However, keep in mind that your information will remain in their databases unless you request the account’s deletion.
What alternative software can I use for filing my taxes?
There are several alternative software options for filing taxes, including TurboTax, H&R Block, and FreeTaxUSA.
While the process to delete a TaxAct account may seem complicated, it’s actually quite simple. All it requires is for you to reach out to their customer support and request account deletion. Take note that once deleted, your data cannot be retrieved. Therefore, make sure you have saved or printed all of your required tax documents beforehand. TaxAct is committed to protecting your personal information, so rest assured that your data is permanently deleted once your account is closed.