TextNow is a popular application that allows users to send and receive text messages, make and receive calls, and access other communication-related features at no cost. The platform uses your WiFi connection to facilitate communication, and can be a handy tool for those who frequently stay in touch with people around the globe. However, there may come a time when you no longer need the services of the TextNow app. In such scenarios, you may want to delete your TextNow account. Whether it’s due to privacy concerns, an influx of spam messages, or simply not needing the app anymore, this comprehensive guide will walk you through how to delete a TextNow account.
Step-by-step Guide to Delete TextNow Account
Method 1: Via the website
1. Visit the official website of TextNow (www.textnow.com) and log into your account.
2. Click on your account name located in the top right corner.
3. Select “Account Settings” from the drop-down menu.
4. In the Account Settings page, head to the ‘Subscription’ tab.
5. Click on ‘Manage Subscription.’
6. Scroll down and you’ll find the option ‘Cancel Subscription.’ Click on it.
7. Follow through the prompts until you reach the final stage, click ‘Confirm’ to delete your TextNow account.
Method 2: Via the mobile app
1. Open the TextNow app on your iPhone or Android.
2. Click on three dots located in the left top corner to open a side menu.
3. Click on ‘Settings’ tab.
4. Scroll through the list until you find, ‘Account.’
5. Click on ‘Account,’ here you’ll find an option labeled ‘Delete Account.’ Click on it.
6. Follow through with the prompts to delete your TextNow account.
How to Contact TextNow Customer Support?
In case you face difficulties while deleting your account or have other issues or concerns, you can reach out to TextNow customer support.
For in-app support:
1. Tap on the conversation icon that appears at the top of the app.
2. Click on ‘New Message.’
3. In the To field, type ‘TextNow Support’ and describe your specific issue in the message field, and hit send.
Alternatively, you can send a support request via the TextNow website. Simply visit the TextNow support page (www.textnow.com/support), click on ‘Submit a Request’ and fill out the required details.
Frequently Asked Questions (FAQs)
1. Does deleting the TextNow app delete my account?
Not really. Deleting the app from your device does not automatically delete your account. To completely delete your account, you need to follow the steps mentioned above.
2. Can I recover my TextNow account after deleting it?
Unfortunately, once you’ve deleted your TextNow account, it cannot be recovered.
3. What happens after I delete my TextNow account?
Once you delete your TextNow account, all your data including the call history, messages, and other personal information will be permanently deleted from TextNow.
4. Can I reuse my TextNow phone number after deleting my account?
No, once you delete your TextNow account, the phone number attached to your account is reclaimed and recycled for other users, and cannot be reused.
5. Can I create a new account with the same email I used for my deleted TextNow account?
Yes, you can create a new account using the same email address once the old account attached to it has been deleted.
Deleting your TextNow account is a straightforward process that can be done either via the website or the mobile app. Remember to backup important information before proceeding as the action is irreversible. In case you face difficulties, TextNow’s customer support is always there to help you out. It’s crucial to stay proactive about your online data, so if you’re not using the service, deleting your account is a good measure to ensure your information stays secure.