Upward is a popular social networking platform for Christian singles who are looking for a like-minded community. While the platform offers numerous benefits and ways to engage with like-minded individuals, there may come a time when you’d like to discontinue your use of the service. Whether for privacy concerns, a desire to take a break from social networking, or any other reason, you may wish to delete your Upward account. This article is a step-by-step guide on how to terminate your account with Upward.
Method 1: Deleting your account via the App
Step 1: Open the App
The process begins by opening the Upward app on your device. You should find the app icon on your home screen or app drawer depending on the device you’re using.
Step 2: Access your Profile
Once you’ve successfully logged into your account, navigate to your profile. This can be done by clicking on the profile icon often located at the bottom right of the screen.
Step 3: Open Settings
On your profile page, locate the ‘Settings’ option, usually depicted as a cog or gear icon.
Step 4: Delete Account
Scroll down to find the ‘Delete Account’ option. It may be categorized under ‘Account’ or ‘Privacy’ settings. Click on this option.
Step 5: Confirm Deletion
You will be prompted to confirm that you want to delete your account. Make sure you are sure about your decision as this process is irreversible.
Method 2: Deleting your account via E-mail
Step 1: Compose an E-mail
Begin by drafting an email addressed to firstname.lastname@example.org. In your email, request to have your account deleted.
Step 2: Specify account details
Ensure to include important account details such as your name, phone number, and email associated with the account in the email. This helps the support team to identify your account.
Step 3: Send the E-mail
After you have composed your email appropriately, hit the send button.
How to contact Customer Support?
If you encounter any difficulties while trying to delete your account or you have other issues you’d like to discuss, you can reach the Upward customer support team via their official email address: email@example.com.
Frequently Asked Questions
1. Can I reactivate my account after deletion?
No, once you delete your account, it is permanently removed and can’t be reactivated.
2. Do I need to unsubscribe even after deleting my account?
Yes. If you had any subscriptions, ensure to unsubscribe from them to prevent further billing.
3. How long does it take for the account to be deleted?
The deletion process begins immediately after you confirm it. However, it may take up to a few days to complete.
4. Will deleting the app delete my account?
No, deleting the app from your device does not delete your account. You need to follow the steps provided to delete your account.
5. What happens to my data after my account is deleted?
Usually, Upward will remove all your personal data from their server, and it will no longer be accessible.
With the instructions listed above, you should now be able to delete your Upward account without any hassle. But, remember that deleting your account is irreversible and should only be done if you’re entirely sure about it. Always ensure to validate any data or subscription links with the account prior to deleting, to prevent unnecessary losses or complications. And whenever in doubt, don’t hesitate to contact the Upward customer support for help.