Upwork is a prominent platform that brings together freelancers and clients from all around the world. However, there might be several reasons why you want to delete your Upwork account. Maybe you’ve found a more suitable platform, decided to halt freelancing, or no longer need your account. It could be a simple matter of wanting to maintain your online privacy or reduce digital clutter. Regardless of your reasons, this article will guide you on how to delete your Upwork account successfully.
Step-By-Step Guide to Deleting an Upwork Account
It’s essential to remember that once your account is closed, you cannot reactivate or recover any items associated with it. Here are the steps to delete your Upwork account:
Step 1: Finalise Your Projects
Before you close your account, ensure that all your projects are finalized. Complete any ongoing tasks, and resolve any open disputes or refunds.
Step 2: Withdraw Your Funds
If there are remaining funds in your Upwork account, withdraw them to your chosen payment method.
Step 3: Go to Your Account Settings
Sign in to your Upwork account; click on Settings at the top right corner of the homepage. From the drop-down options, select “User Settings.”
Step 4: Close Your Account
Scroll to the bottom of the “User Settings” page. You will find a “Close My Account” button. Click on it.
Step 5: Confirm Account Closure
A new page will open that will ask for your feedback and reason for leaving. Once you fill in these details, click on the “Close My Account” button.
Different Methods to Delete Your Upwork Account
Apart from in-account deletion, you can delete your account through customer support.
Method 2: Through Customer Support
If the method mentioned above doesn’t work for you due to any reasons such as an inability to access your account, you can contact Upwork’s customer support.
You can reach out to them through live chat or email, providing them all the necessary details related to your account and the reason for deleting it.
How to Contact Customer Support?
The Upwork Help Center serves as the primary point of contact for customer support. You can contact them live chat, available 24/7. You can also use the email option. Navigate to the ‘Help and Support’ page and click on the ‘Get Help’ button. Pick your query, and you will see the option to email support.
Frequently Asked Questions
1. Can I reactivate my account once it’s deleted?
No, once deleted, the account can’t be reactivated.
2. Is there any other way to delete my account other than through settings?
Yes, you can contact customer support to delete your account.
3. What happens to my ongoing projects if I delete my account?
Project completion is your responsibility. Ensure you have completed all your work before closing your account.
4. What will happen to my funds after deleting my account?
Withdraw your funds before you begin the account deletion process.
5. Can I create a new account with the same email after deletion?
No, once an account linked with a particular email is closed, you cannot create a new account with the same email.
While Upwork is a great platform to connect freelancers with clients, there might be various reasons why one wants to delete an account. This detailed guide has hopefully made the process clear and straightforward. However, do remember to finalize all your projects and withdraw your funds before you go through with this irreversible process.