Wisely is a popular platform that is used for making international money transfers, managing currencies, and much more. However, as with any online service, there might come a time when you wish to close your account. If for any reason you wish to delete your Wisely account, it is recommended to do so safely and securely to ensure the protection of your personal data. This article will provide complete guidelines on how to delete your Wisely account correctly.
Step By Step Guide to Delete Wisely Account
Method 1: By Using the Wisely Website
1. Visit the official Wisely website and sign in to your account.
2. After logging in, go the ‘Settings’ menu.
3. Within this menu, look for the ‘Account Settings’ option.
4. Here, you will find an option for ‘Delete Account’.
5. Click on this option and provide your password for confirmation.
6. Finally, click ‘Delete’ to confirm your action.
Please note that once you have deleted your account, all your data will be removed and you cannot retrieve it.
Method 2: By Contacting Customer Support
1. Visit the Wisely website and locate the ‘Help’ or ‘Support’ section.
2. Find the option to ‘Contact us’.
3. Write a detailed email to customer support stating your intention to delete your account.
4. Be sure to include your account details for verification.
5. Send the email and wait for a response from the Wisely customer support team.
How to Contact Wisely Customer Support?
In case of any difficulty or queries, you can contact Wisely customer support at any time by:
– Opening Wisely website and find the ‘Contact Us’ option in the website footer.
– Make a call to Wisely’s customer service team on their dedicated helpline number.
– Send an email to their official customer service email address.
– Use their live chat feature on the Wisely website.
– Reach out through Wisely social media platforms (Twitter, Facebook, etc.)
Frequently Asked Questions (FAQs)
1. Can I reactivate my Wisely account after deletion?
No, once you delete your Wisely account, it cannot be reactivated.
2. What happens to my balance when I delete my Wisely account?
Before you delete your Wisely account, ensure you have transferred out or spent any balances. Any remaining balance after deleting an account cannot be retrieved.
3. Can I delete my Wisely account immediately?
Yes, you can delete your Wisely account immediately by following the steps as provided.
4. How long does it take for Wisely Support to respond to my request?
The response time from Wisely Support may vary. However, they usually respond within 24-48 hours.
5. Is my data safe after deleting the Wisely account?
After deleting your account, Wisely should delete all of your data. You may want to confirm this with their customer support.
Deleting a Wisely account is straightforward if you follow the right procedures. The key is to ensure that all your funds are cleared before deleting the account. Also, remember to contact Wisely customer support in case of any difficulty or any queries surrounding the deletion process. It’s essential to comprehend that deleting an account is a major step and should only be done once you are certain you will not use the Wisely services in the future. Always remember to handle your personal data with a high level of care and consciousness.