Yubo, formerly known as Yellow, is a popular social media application, primarily used by teenagers to make new online friends based on their selected interests. However, for various reasons, some users may wish to leave the platform, and therefore, the need to delete their Yubo account arises. In this comprehensive guide, we have compiled a step-by-step procedures on how to delete a Yubo account in different ways, how to contact customer support, and have also incorporated answers to some Frequently Asked Questions (FAQs) that will clear any ambiguities related to this process.
Method 1 : Deleting from the App
1. Open the Yubo App on your device. Sign in to your account if you are not logged in already.
2. Look for “Settings” option at the bottom right corner.
3. Scroll down and click on “My Account.”
4. You’ll see the “Delete My Account” option at the bottom. Tap on it.
5. A warning message will appear, giving you an idea of the implications of your actions. If you still want to proceed, click on ‘Yes.’
6. You are asked to provide a reason for this action. Select a suitable one from the drop-down menu.
7. Finally, tap on the “Delete Account” button.
8. Your Yubo account is now deleted.*
Method 2 : Through the Yubo Website
If you don’t have the Yubo app installed, you can still delete your account by going through their website.
1. Go to Yubo’s official website.
2. Log into your account.
3. Go to the privacy settings under your account settings.
4. Click on the delete account option.
5. Provide a reason for wanting to delete your account.
6. Click on the confirmation prompt to delete your account.
Contacting Yubo’s Customer Support
In case you run into any trouble while deleting your Yubo account or have other issues that need resolution, you can always contact Yubo’s customer support. Here’s how:
1. Visit the Yubo website or open the mobile app.
2. Locate and click on the “Help” or “Support” button.
3. Typically, you’ll find a form to submit your issue.
4. Fill out the form accurately with your details and explain your problem clearly.
5. Send the form, and a Yubo customer service representative will respond to your issue as soon as possible.
Frequently Asked Questions (FAQs)
1. Will deleting my Yubo app delete my account?
No, removing the app does not delete your Yubo account. You need to follow the process mentioned above to delete your account.
2. Can I recover my Yubo account after deleting it?
No, once your account is deleted, all your data is removed, and the account cannot be recovered.
3. How long does it take to delete a Yubo account?
Once you confirm the deletion, the account is instantly removed from Yubo’s active database.
4. Can I create a new Yubo account with the same e-mail after deleting my account?
Yes, you can. Since the deletion process removes your old data, you can reuse your email for a new account.
5. Will all my Yubo contacts know that I’ve deleted my account?
No, Yubo does not notify your friends or contacts if you delete your account. They will just not see you on the app anymore.
Deleting a Yubo account is simple and straightforward, but it’s important to bear in mind that this process is irreversible and all your contacts, messages, and profile information will be lost. Ensure you’ve backed up any important data before proceeding with the deletion. We hope this guide was helpful, and you found the steps easy to follow.