“And there she was … Mother, daughter, and now granddaughter—three generations …”

“Given where she was at … it would have taken Wanda 19 years just to get a GED.”

“When people live and work in facilities that are unsafe, unhealthy, and unproductive …”

“I am a changed man but they won’t let me be changed. I want to show my son …”

“We need to do everything we can so that when people make mistakes it doesn’t destroy them.”

“There is an amazing amount of potential sitting here in these facilities …

“… the truth is that that interaction probably had just as much value for me as a degree.”

“… I realized I have a gift for connecting with people, for helping people learn.”